TheCurlBand FAQs

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  • WHAT IS YOUR RETURN AND EXCHANGE POLICY?

    Due to the fact that the CurlBand is a hair product, for sanitary reasons, we do not accept returns or exchanges.

  • WHAT TO DO IF MY ITEM IS INCORRECT OR DAMAGED?

    If you receive an incorrect shipment and/or damaged item, please notify us within 3 days of receipt so we can arrange to have the correct item shipped to you and/or fix any damaged purchases.  Notifications need to be send to thecurlband@gmail.com  We will not refund initial shipping cost.  We will pay the return shipping costs if the return is a result of our error, (you received an incorrect or defective item, etc.).

  • IT LOOKS DIFFICULT TO USE/HOW DO YOU USE IT?

    Looks can be deceiving!   There have been many customers who can’t use flexi-rods say how easy it is to install the CurlBand.  Visit the videos tab or go to www.youtube.com/thecurlband for “how to videos”.

  • AFTER I PLACE MY ORDER, HOW LONG DOES IT TAKE TO RECEIVE THE CURLBAND?

    Please allow 2-3 days for processing and 2-5 days for shipping

  • IS THIS JUST FOR WEAVE/IS IT JUST FOR LONG HAIR?

    No, the CurlBand works on naturally straighten hair and weave to achieve curls.. I see better results on medium to long length hair just because the band is placed above the ear which is where most of the curls start.  The CurlBand hasn’t been used on natural hair in it’s curly state.

  • CAN YOU USE IT ON STRAIGHT HAIR OR DO YOU NEED TO CURL YOUR HAIR FIRST?

    It works similar to any heatless hair roller. Products such as setting lotions, gels, or sprays work to set the curls more, but the CurlBand can be used without them. The CurlBand is a great tool to maintain curls, but it can also create curls with damp hair (make sure hair is completely dry before removing the CurlBand)

  • DOES IT MAKE LOOSE OR TIGHT CURLS?

    That’s the beauty of the CurlBand, it can create loose or tight curls depending on how you wrap your hair around the band and the size of the individual sections of hair.

  • THIS IS OLD I'VE SEEN PEOPLE WRAP THEIR HAIR WITH HEADBANDS, WHAT'S THE DIFFERENCE?

    Yes you can curl your hair with a headband, sock, or strips of a brown paper bag. There is always a way to improve any hair rolling method, which is the reason there are so many hair rollers on the market. When trying the headband method, there was a lot of tangling and there was always that weird section in the back when the hair met in the middle. The curls didn’t come out as defined and the back where the hair met in the middle was a mess.  The CurlBand is designed so you won’t have either one of those problems. Anyone who wants to compare the CurlBand vs. the regular headband method email us at thecurlband@gmail.com, we’re up for the challenge!

  • DO YOU SHIP INTERNATIONALLY?

    Yes we ship worldwide, just put your shipping information at checkout and the shipping rates will be automatically calculated.

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TheCurlBand FAQs
TheCurlBand FAQs

WHAT IS YOUR RETURN AND EXCHANGE POLICY?

Due to the fact that the CurlBand is a hair product, for sanitary reasons, we do not accept returns or exchanges.

TheCurlBand FAQs

IT LOOKS DIFFICULT TO USE/HOW DO YOU USE IT?

WHAT TO DO IF MY ITEM IS INCORRECT OR DAMAGED?

If you receive an incorrect shipment and/or damaged item, please notify us within 3 days of receipt so we can arrange to have the correct item shipped to you and/or fix any damaged purchases.  Notifications need to be send to thecurlband@gmail.com  We will not refund initial shipping cost.  We will pay the return shipping costs if the return is a result of our error, (you received an incorrect or defective item, etc.).

Looks can be deceiving!   There have been many customers who can’t use flexi-rods say how easy it is to install the CurlBand.  Visit the videos tab or go to www.youtube.com/thecurlband for “how to videos”.

AFTER I PLACE MY ORDER, HOW LONG DOES IT TAKE TO RECEIVE THE CURLBAND?

Please allow 2-3 days for processing and 2-5 days for shipping

IS THIS JUST FOR WEAVE/IS IT JUST FOR LONG HAIR?

No, the CurlBand works on naturally straighten hair and weave to achieve curls.. I see better results on medium to long length hair just because the band is placed above the ear which is where most of the curls start.  The CurlBand hasn’t been used on natural hair in it’s curly state.

CAN YOU USE IT ON STRAIGHT HAIR OR DO YOU NEED TO CURL YOUR HAIR FIRST?

It works similar to any heatless hair roller. Products such as setting lotions, gels, or sprays work to set the curls more, but the CurlBand can be used without them. The CurlBand is a great tool to maintain curls, but it can also create curls with damp hair (make sure hair is completely dry before removing the CurlBand)

DOES IT MAKE LOOSE OR TIGHT CURLS?

That’s the beauty of the CurlBand, it can create loose or tight curls depending on how you wrap your hair around the band and the size of the individual sections of hair.

THIS IS OLD I'VE SEEN PEOPLE WRAP THEIR HAIR WITH HEADBANDS, WHAT'S THE DIFFERENCE?

Yes you can curl your hair with a headband, sock, or strips of a brown paper bag. There is always a way to improve any hair rolling method, which is the reason there are so many hair rollers on the market. When trying the headband method, there was a lot of tangling and there was always that weird section in the back when the hair met in the middle. The curls didn’t come out as defined and the back where the hair met in the middle was a mess.  The CurlBand is designed so you won’t have either one of those problems. Anyone who wants to compare the CurlBand vs. the regular headband method email us at thecurlband@gmail.com, we’re up for the challenge!

I WANT A SPECIAL PRINT/COLOR?

Please email thecurlband@gmail.com for any special request.

ARE THERE OPPORTUNITIES TO MAKE MONEY?

We would love to have stylists, hair vendors, and shop owners offer the CurlBand to their customers as a way for you to make extra money,  but the CurlBand Distributor program has been put on hold until further notice.  In order to offer the best program for our distributors in the future, the CurlBand team has decided to focus more on building the brand and the company before offering such services.